A new update for SmartStubs is scheduled for Tuesday, 06.16.2026.
Clients Affected:
1. LEX
Components Involved:
1. API
2. Web App
3. Reporting Microservice
4. Payment Microservice
5. Email Microservice
6. PDF Generator Microservice
7. Customer App
8. Plugin
Changes Overview:
• WebApp:
Holidays (opening past holidays enabled), Favorites (New column Report Type added), Sales Groups (displaying in alphabetical order implemented), Complex Password broadened, Partial Refund Transaction ID in Order Summary matched with NMI data, Mobile permission for granular check-in added, Default Merchant option added, Option to define Pass' short name added, Option "Email Orders to" added to Passes as configurable option, Configurable display time of schedules in hrs added to Product level
• API:
Server infrastructure upgrade
• Reporting:
Order Report improvements implemented, Trip Revenue Report (RT used/sold % resolved)
• Customer App:
Calendar Month validity type added in the Bulk Buy flow, Calendar Month Pass' selection moved to the top (UI/UX improvement), Configurable option for Group Owners email notifications added
• Various bugs resolved, UI/UX fixes implemented across app
A new update for SmartStubs is scheduled for Wednesday, 06.03.2026.
Client Affected:
LEX
Changes overview:
Payment infrastructure upgrade
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A new update for SmartStubs is scheduled for Monday, 06.08.2026.
Client Affected:
LEX
Changes overview:
Email Server infrastructure upgrade
A new update for SmartStubs is scheduled for Monday, 06.01.2026.
Clients Affected:
1. PB
2. BAB
3. KNSS
4. GL
5. WCF
Components Involved:
1. API
2. Web App
3. Reporting Microservice
4. Payment Microservice
5. Email Microservice
6. PDF Generator Microservice
7. Customer App
8. Plugin
Changes Overview:
WebApp:
Holidays (opening past holidays enabled), Favorites (New column Report Type added), Sales Groups (displaying in alphabetical order implemented), Complex Password broadened, Partial Refund Transaction ID in Order Summary matched with NMI data, Mobile permission for granular check-in added, Default Merchant option added, Option to define Pass' short name added, Option "Email Orders to" added to Passes as configurable option, Configurable display time of schedules in hrs added to Product level
API:
Server infrastructure upgrade
Reporting:
Order Report improvements implemented, Trip Revenue Report (RT used/sold % resolved)
Customer App:
Calendar Month validity type added in the Bulk Buy flow, Calendar Month Pass' selection moved to the top (UI/UX improvement), Configurable option for Group Owners email notifications added
Various bugs resolved, UI/UX fixes implemented across apps
A new update for SmartStubs is scheduled for Tuesday, 05.27.2026.
Clients Affected:
LEX
Changes overview:
Reporting generator hot fix,
Security update
A new update for SmartStubs is scheduled for Monday, 05.25.2026.
Clients Affected:
LEX
Components Involved:
API
WebApp
Email Microservice
Payment Microservice
Reporting Microservice
PDF generator Microservice
Changes Overview:
Improved Order Summary logic and scrolling behavior for large-order check-ins
Batch loading for Invalid Orders implemented
Rich Text Editor for Notification and Email templates implemented
Newly created android devices set as inactive issue - resolved
Security updates
Various typos resolved
Various bug resolved
Server infrastructure upgrade
Reporting performances improvements
Order processing logic improvement (for large data orders)
Reporting health-check logic added
Occurrences blocked by Holidays excluded from Operations Report
Ticket Type Revenue Report Export to Excel issue fixed
Trip Revenue Report issue with Total Capacity/UsedSold% columns fixed
A new update for SmartStubs is scheduled for Thursday 05.21.2026.
Clients Affected:
PB
BAB
Changes overview:
Plugin - Google Analytics e-commerce
A new update for SmartStubs is scheduled for Monday, 05.18.2026.
Clients Affected:
PB
BAB
GL
KNSS
WCF
Changes overview:
Email Server infrastructure upgrade
A new update for SmartStubs is scheduled for Wednesday, 05.13.2026.
Clients Affected:
PB
BAB
KNSS
GL
WCF
Changes overview:
Payment Server infrastructure upgrade
A new update for SmartStubs is scheduled for Tuesday, 05.12.2026.
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
WebApp
Email Microservice
Payment Microservice
Changes Overview:
Improved Order Summary logic and scrolling behavior for large-order check-ins
Batch loading for Invalid Orders implemented
Rich Text Editor for Notification and Email templates implemented
Newly created android devices set as inactive issue - resolved
Security updates
Various typos resolved
Various bug resolved
A new update for SmartStubs is scheduled for Monday, 05.11.2026.
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
Reporting Microservice
PDF generator Microservice
Changes Overview:
Server infrastructure upgrade
Reporting performances improvements
Order processing logic improvement (for large data orders)
Reporting health-check logic added
Occurrences blocked by Holidays excluded from Operations Report
Ticket Type Revenue Report Export to Excel issue fixed
Trip Revenue Report issue with Total Capacity/UsedSold% columns fixed
Various bugs and typos resolved
A new update for SmartStubs is scheduled for Wednesday, 04.29.2026.
Client Affected:
PB
Changes Overview:
Server infrastructure upgrade
WebApp domain change from .com to .io
A new update for SmartStubs is scheduled for Monday, 04.27.2026.
Client Affected:
KNSS
Changes Overview:
Server infrastructure upgrade
WebApp domain change from .com to .io
A new update for SmartStubs is scheduled for Wednesday, 04.15.2026.
Client Affected:
BAB
Changes Overview:
• Server infrastructure upgrade
A new update for SmartStubs is scheduled for Tuesday, 04.14.2026.
Clients Affected:
PB
BAB
KNSS
GL
WCF
Component Involved:
• Reporting Microservice
Changes Overview:
• Order Report improvements implemented
A new update for SmartStubs is scheduled for Tuesday, 04.07.2026.
Clients Affected:
LEX
Components Involved:
API
Web App
Reporting Microservice
PDF Generator Microservice
Email Microservice
Payment Microservice
Customer App
Plugin
Changes Overview:
• Reporting:
- Mismatch in tiers count fixed
- Large orders processing improvements
- Various bugs (mostly for data) resolved
- General Ledger Report update
• Web App:
- Occurrence management manifest/reservation data mismatch fixed
- Editing emails for registered users and re-validation of the email
- Void reason "Driver Error" added
- "Calendar Month" Validity Type implemented
- Security update
- "Override" for pass validity
- Various bugs resolved
• Customer App:
- Audit logging implemented
- Editing emails for registered users and re-validation of the email
- Edit account "Show Password" implemented; Change email address enabled (CA)
• Security Updates (to all microservices, API, Web App)
• API:
- User permission validation improved
- New logic for Oversold implemented
- Order reservation processing performance increased
A new update for SmartStubs is scheduled for Thursday, 04.02.2026.
Client Affected:
GL
Changes Overview:
Server infrastructure upgrade
WebApp domain change from .com to .io
A new update for SmartStubs is scheduled for Wednesday, 04.01.2026.
Client Affected:
WCF
Changes Overview:
• Server infrastructure upgrade
A new update for SmartStubs is scheduled for Tuesday, 03.31.2026.
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
Web App
Reporting Microservice
Payment Microservice
Customer App
Changes Overview:
User permission validation improved
Change email address enabled (WA), Void reason "Driver Error" added, Various bugs resolved
Large orders processing improvements; Various bugs fixed
Security update
Edit account "Show Password" implemented; Change email address enabled (CA)
A new update for SmartStubs is scheduled for Wednesday, 03.25.2026.
Client Affected:
KNSS
Component Involved:
Plugin
Changes Overview:
Payment processing and ticket confirmation fix
A new update for SmartStubs is scheduled for Monday, 03.23.2026.
Clients Affected:
PB
BAB
KNSS
GL
WCF
LEX
Component Involved:
Plugin
Changes Overview:
ADA Complementary Fixes
A new update for SmartStubs is scheduled for Tuesday, 03.17.2026.
A)
Clients Affected:
PB
BAB
KNSS
GL
WCF
Component Involved:
API
Changes Overview:
API: Performance improvement, Google Pass fix
-----
B)
Client Affected:
LEX
Component Involved:
Customer Application
Changes Overview:
Customer Application: Void Reason "Chargeback" added
A new update for SmartStubs is scheduled for Wednesday, 03.11.2026.
Clients Affected:
LEX
Components Involved:
API
Changes Overview:
API: Performance improvement, Google Pass fix
A new update for SmartStubs is scheduled for Tuesday, 03.10.2026.
Clients Affected:
LEX
Components Involved:
API
Web App
Changes Overview:
API: System Caching Improvement
A new update for SmartStubs is scheduled for Monday, 03.09.2026.
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
Web App
Reporting Microservice
PDF Generator Microservice
Email Microservice
Payment Microservice
Customer App
Changes Overview:
• Reporting:
- Mismatch in tiers count fixed
- Various bugs (mostly for data) resolved
• Web App:
- Occurrence management manifest/reservation data mismatch fixed
- Various bugs resolved
• Customer App:
- Audit logging implemented
• Security Updates (to all microservices, API, Web App)
• API:
- New logic for Oversold implemented
- Order reservation processing performance increased
A new update for SmartStubs is scheduled for Tuesday, 02.24.2026.
A)
Client Affected:
LEX
Components Involved:
API
Web App
Reporting Microservice
PDF Generator Microservice
Customer App
Changes Overview:
Web App
Void Reasons ("Chargeback" added, Zendesk Ticket #1343)
Customer Permission "Void Partially Complete" Added
Fixed Typos
Multiple Click Issues Resolved
Large Orders Opening Issue Resolved
Performances Improved
UI/UX Improvements
Reporting
Newest Orders Processing Logic Implemented
PDF Generator
Date Format Changed (#1279)
Customer App
Void Partially Complete Implemented (#1336)
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B)
Client Affected:
KNSS
Component Involved:
API
Changes Overview:
Improved opening plugin performance
A new update for SmartStubs is scheduled for Friday, 02.13.2026.
Clients Affected:
KNSS
Components Involved:
API
Changes Overview:
API: Fixed issue where incorrect visitor names were automatically populated in Hop On/Hop Off passes (tickets #1364,1365)
A new update for SmartStubs is scheduled for Tuesday, 02.10.2026.
Clients Affected:
KNSS
PB
Additional Clients (Operations Report bug fix only):
BAB
GL
WCF
Components Involved:
API
Web App
Reporting
Changes Overview:
• API: System caching improvements
• Web App: UI/UX improvements
• Reporting:
Operations Report bug fix — fixed an issue where the driver name and bus number were not displayed when an occurrence had no check-ins
A new update for SmartStubs is scheduled for Tuesday, 02.03.2026.
Clients Affected:
BAB
GL
WCF
Components Involved:
API
Web App
Changes Overview:
API: System Caching Improvement
WebApp: UI/UX Improvements
A new update for SmartStubs is scheduled for Monday, 02.02.2026.
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
Web App
Reporting Microservice
PDF Generator Microservice
Customer App
Changes Overview:
Web App
Void Reasons ("Chargeback" added, Zendesk Ticket #1343)
Customer Permission "Void Partially Complete" Added
Fixed Typos
Multiple Click Issues Resolved
Large Orders Opening Issue Resolved
Performances Improved
UI/UX Improvements
Reporting
Newest Orders Processing Logic Implemented
PDF Generator
Date Format Changed (#1279)
Customer App
Void Partially Complete Implemented (#1336)
A new update for SmartStubs is scheduled for Monday, 01.19.2026.
Clients Affected:
LEX
Components Involved:
API
Reporting Microservice
Web App
Customer App
Plugin
Changes Overview:
Web App
Domains Management and Group Owner Management as system permissions implemented
System level permissions for "Sale Group Management" and "Domains Management" (moved from User permissions)
Print permission for "Regenerate Barcodes" added
“Run Order Report Full“ User permission implemented
UI/UX Improvements
Performances improved
Various bugs resolved (duplicated entries, etc.)
Reports
Order Report:
"Email Count" as a field - added,
"Tear Head Count" - fixed
Order Report Export to Excel: Large orders export enabled
Customer App
Updated success message to reduce confusion with Child Tickets
A new update for SmartStubs is scheduled for Monday 01.12.2026
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
Reporting Microservice
Web App
Customer App
Changes Overview:
Web Application
Domains Management and Group Owner Management as system permissions implemented
System level permissions for "Sale Group Management" and "Domains Management" (moved from User permissions)
Print permission for "Regenerate Barcodes" added
“Run Order Report Full“ User permission implemented
UI/UX Improvements
Performances improved
Various bugs resolved (duplicated entries, etc.)
Reports
Order Report:
"Email Count" as a field added
"Tear Head Count" fixed
Order Report Export to Excel
Large orders export enabled
Customers Application
Updated success message to reduce confusion with Child Tickets
A new update for SmartStubs is scheduled for Thursday 01.08.2026
Clients Affected:
GL
Components Involved:
Plugin
Changes Overview:
Performance improvement
A new update for SmartStubs is scheduled for Monday 12.29.2025
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
Changes Overview:
API
Security update
Auto reports bug fix
A new update for SmartStubs is scheduled for Monday 12.15.2025
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
Payment Microservice
Reporting Microservice
Changes Overview:
API
New logic for decreasing occurrence amounts implemented
Payment
Security update
Reporting
Orders processing improvement
A new update for SmartStubs is scheduled for Wednesday 12.10.2025
Clients Affected:
LEX
Components Involved:
API
Web Application
Reporting Microservice
PDF Generator Microservice
Customer Application
Changes Overview:
Reports Update
Large orders processing improvement
General Web Application Update
Letter Groups and Bids moved to admin level
Customers Application Update
Performance improvement
Preventing 'Bulk Buy' API timeouts
Various bug fixes
A new update for SmartStubs is scheduled for Monday 12.08.2025
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
Web Application
Reporting Microservice
PDF Generator Microservice
Customer Application
Changes Overview:
Reports Update:
Large orders processing improvement
General Web Application Update
Letter Groups and Bids moved to admin level
Customer App Update
Performance improvement
Preventing 'Bulk Buy' API timeout
Various bug fixes
A new update for SmartStubs is scheduled for Thursday 11.27.2025
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
Payment Microservice
Overview:
Payment Maintenance Update/Automatic Voiding Logic Improvement
A new update for SmartStubs is scheduled for Tuesday 11.25.2025
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
Web Application
Reporting Microservice
Overview:
Reporting Microservice:
Operations Report Update