A new update for SmartStubs is scheduled for Wednesday, 10.21.2026.
Clients Affected: PB, BAB, GL, KNSS, WCF, COCO
Components Involved:
1. Reporting Microservice
Changes Overview:
Infrastructure update
No functional changes
A new update for SmartStubs is scheduled for Monday, 10.19.2026.
Clients Affected:
LEX
Components Involved:
Web App
Reporting
API
Email microservice
PDF Generator microservice
Customer App
Changes Overview:
Web App
Auto Check-in for products (enabled per client via System Permissions)
Occurrence: status correctly updated to "Started" after manually setting check-in or no-show
Occurrence: resolved deadlock during concurrent edits; fixed Upcoming trips display
Deactivating a system permission now removes its dependent user/role permissions (confirmation dialog lists affected users)
Commission Mapping: location saved correctly when "All" is selected
Commission: "All" selection updates correctly when "Show Inactive" is toggled
Phone field: automatic formatting
Occurrence Management: "Available" filter breakdown popup
Add Customer: Save button no longer inactive after an API error
Notifications: Sales Platform not accessible to users without required permission
Notifications: button to insert a link in text editor, with link validation
MultiPass Card Management: edit pass card expiration date
New Pass validity type: limit number of usages within a time period (daily / weekly / monthly) (Mobile App — pending)
Product/Pass: new option to control whether time is printed on PDF ticket
Pass Card Management: bulk change of monthly validity for pass cards
Locations: only active locations offered when assigning locations to MultiPass products; inactive location no longer appears in Pricing
Reporting
Order Report:
Phase 1 & Phase 2 — advanced filtering, grouping, and display configuration
Sidebar organized into collapsible groups (General, Contact Info, Order, Financial, Pass, Product); A-Z sorting maintained
New fields: Driver, Pass Card Check-ins, Trip Check-ins for Pass Card, Bus Capacity
Tier Head Count for pass card check-in corrected
Filter fields saved correctly in Favorites; selected favorite name shown on "Favorites" button
Display Data drag and drop fixed
Data no longer disappears when sorting by Bus Capacity or Check-in Location
Grouped view correctly includes orders with empty Location Sold; group row totals match
Total item count matches actual listed/summed results; incorrect totals for Regular and 44-Employee columns fixed
Apply button no longer stays disabled after selecting "Custom" for all date fields
"Category" and "Product" fields can be added as group columns
Custom Fields columns now visible in report results table (not only in Excel export)
"Product-Direction" field is now responsive; "Show totals" checkbox display fixed
Selected filter values display improved
Excel export of large reports now works without row count limit
Operations Report: filters correctly applied — data no longer shown regardless of selection
Auto Reports: report content now consistent between automatic and manual sends
Reporting microservice update
Reporting reliability & monitoring improvements
API
Redis cache improvements
External service user basic authentication
Diagnostic page for Super Admin
Email microservice
Reliability improvement: delivery-status messages are no longer processed twice when the service runs on multiple instances
Security updates
PDF Generator microservice
Print preview: QR code is encrypted for clients using encrypted QR codes
MultiPass "Unlimited" pass cards print "UNLIMITED USE" instead of an initial quantity
Print Receipt Layout: Pass name field uses full-width text wrap
Security updates
Customer App
Phone number display formatting (same as Web App)
A new update for SmartStubs is scheduled for Friday, 10.16.2026.
Client Affected:
LEX
Component Involved:
PDF Generator Microservice
Changes Overview:
Template bug resolved
A new update for SmartStubs is scheduled for Monday, 10.05.2026.
Clients Affected:
PB
BAB
GL
KNSS
WCF
LEX
Components Involved:
API
Web App
Plugin (LEX)
Changes Overview:
API / Backend: Mobile wallet tickets can now be configured to show or hide the ticket expiration date
Web App: New setting to control whether the expiration date appears on mobile wallet tickets
Plugin (LEX): Expiration date removed from mobile wallet tickets
A new update for SmartStubs is scheduled for Monday, September 21, 2026.
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
Web App
Reporting
API
Email microservice
PDF Generator microservice
Customer App
Plugin
Changes Overview
Web App
Auto Check-in for products (enabled per client via System Permissions)
Occurrence: status correctly updated to "Started" after manually setting check-in or no-show
Occurrence: resolved deadlock during concurrent edits; fixed Upcoming trips display
Deactivating a system permission now removes its dependent user/role permissions (confirmation dialog lists affected users)
Commission Mapping: location saved correctly when "All" is selected
Commission: "All" selection updates correctly when "Show Inactive" is toggled
Phone field: automatic formatting
Occurrence Management: "Available" filter breakdown popup
Add Customer: Save button no longer inactive after an API error
Notifications: Sales Platform not accessible to users without required permission
Notifications: button to insert a link in text editor, with link validation
Shopping Cart: "Calendar Month" selection no longer required; current month used by default
MultiPass Card Management: edit pass card expiration date
New Pass validity type: limit number of usages within a time period (daily/weekly/monthly) *Mobile App — pending
Product/Pass: new option to control whether time is printed on PDF ticket
Pass Card Management: bulk change of monthly validity for pass cards
Locations: only active locations offered when assigning locations to MultiPass products; inactive location no longer appears in Pricing
Reporting
Order Report:
"New Order Report" Phase 1 & Phase 2 — advanced filtering, grouping, and display configuration
Sidebar organized into collapsible groups (General, Contact Info, Order, Financial, Pass, Product); A-Z sorting maintained
New fields: Driver, Pass Card Check-ins, Trip Check-ins for Pass Card, Bus Capacity
Tier Head Count for pass card check-in corrected
Filter fields saved correctly in Favorites; selected favorite name shown on "Favorites" button
Display Data drag and drop fixed
Data no longer disappears when sorting by Bus Capacity or Check-in Location
Grouped view correctly includes orders with empty Location Sold; group row totals match
Total item count matches actual listed/summed results; incorrect totals for Regular and 44-Employee columns fixed
Apply button no longer stays disabled after selecting "Custom" for all date fields
"Category" and "Product" fields can be added as group columns
Custom Fields columns now visible in report results table (not only in Excel export)
"Product-Direction" field is now responsive; "Show totals" checkbox display fixed
Selected filter values display improved
Excel export of large reports now works without row count limit
Operations Report: filters correctly applied — data no longer shown regardless of selection
Auto Reports: report content now consistent between automatic and manual sends
Reporting microservice update
Reporting reliability & monitoring improvements
API
Redis cache improvements
External service user basic authentication
Diagnostic page for Super Admin
Email microservice
Reliability improvement: delivery-status messages are no longer processed twice when the service runs on multiple instances
Security updates
PDF Generator microservice
Print preview: QR code is encrypted for clients using encrypted QR codes
MultiPass "Unlimited" pass cards print "UNLIMITED USE" instead of an initial quantity
Print Receipt Layout: Pass name field uses full-width text wrap
Security updates
Customer App
"Calendar Month" selection no longer required when placing an order; current month used by default
Phone number display formatting (same as Web App)
Plugin
Payment step: plugin script integrity update
Error pop-ups fade out automatically (KNSS)
A new update for SmartStubs is scheduled for Thursday, 09.17.2026.
Client Affected: LEX
Component Involved:
1. API
Changes Overview:
Automated daily General Ledger export to Massport's SFTP server – sent every night at 00:30 ET with the previous day's data, in both Oracle Fusion and PeopleSoft formats (no more manual download/upload)
A new update for SmartStubs is scheduled for Monday, 09.14.2026.
Client Affected: LEX
Component Involved:
1. Web App
Changes Overview:
Security Update
A new update for SmartStubs is scheduled for Wednesday, 09.02.2026.
Clients Affected: PB, BAB, KNSS
Component Involved:
1. Web App
Changes Overview:
Security Update
A new update for SmartStubs is scheduled for Monday, 08.31.2026.
Clients Affected: GL, WCF
Component Involved:
1. Web App
Changes Overview:
Security Update
A new update for SmartStubs is scheduled for Thursday, 08.27.2026.
Clients Affected: PB, BAB, GL, KNSS, WCF, LEX
Components Involved:
1. Customer App
2. Web App
Changes Overview:
Purchase no longer completes without an explicitly selected Calendar Month
A new update for SmartStubs is scheduled for Friday, 08.21.2026.
Client Affected:
LEX
Component Involved:
Web App
Changes Overview:
Notifications Hot Fix
A new update for SmartStubs is scheduled for Monday, 08.17.2026.
Clients Affected:
LEX
Components Involved:
API
Web App
Reporting Microservice
Payment Microservice
Customer App
Email Microservice
PDF Generator Microservice
Changes Overview:
API:
Security improvements
Cryptography algorithms for QR codes added — configurable encrypted QR option per product/pass
Order expiration logic updated — orders in "Partially Complete" status, only unused order details or pass order details within them expire
Auto-start ride on first check-in — ride starts automatically on the backend on first check-in; no manual action required
Web App:
Order Summary redesigned — buttons rearranged logically, Download Order button added, Print Receipt button added
Calendar date picker "This Year" and "Last Year" options added globally
Dropdown menus sorted alphabetically across entire app
SAML/SSO integration added
Granular check-in permission added
Configurable schedule display time in hours added at Product level
Product description HTML field now renders correctly
Schedule Update button responsiveness improved
QSB MultiPass error message corrected
Shopping Cart discount error message corrected (price cannot go below zero)
CP device sub-permissions now persist correctly on save
Commission Referral Amount validation now enforced
Sale Groups item position stable after selection
User account lock/unlock logic added (configurable time-based lock or manual unlock)
Costs deactivation warning message formatting improved
Block User / Email — operators can now block specific registered users or email addresses from placing orders; controlled via system permission and dedicated user permission ("Manage Blocked Emails")
Commission Report access gated by a new system permission; hidden from UI when inactive
Referrer feature gated by a new system permission; all referrer-related UI hidden when inactive
Order Summary — cost breakdown added to Payment section (base ticket cost + additional costs listed as separate line items)
PassCard low usage notification — customers receive an email when their PassCard is nearly depleted (applies to cards with more than 3 total quantity)
SuperAdmin KPI — Commuter Travelers count and chart added
Manage Android Devices — search bar added (Device Number, Unique ID, Last Login User, App Version), Show Inactive toggle, and column sorting
"Auto Applied Discount" renamed to "Price Modifiers" across all areas of the system
Image upload — 10 MB size limit notice added and enforced across all upload fields
Order Summary — offline check-in icon added for orders checked in without internet connection
Print restriction after session takeover — second user's print count now tracked independently
Trip Revenue Report — default sort by Departure Time added
QPT — updated QPT-enabled schedule shows 0 quantity for all tiers in Shopping Cart
QPT — Shopping Cart shows total configured limit instead of remaining availability
QPT — entering a decimal value in the Quantity field freezes the page
QPT — decimal quantities saved as 0 instead of the entered value
QPT — switching between Fixed Quantity and QPT modes generates a new Occurrence ID
QPT — schedule quantity changes not reflected in Place Order without manual browser cache clear
Edit Order — changing product causes tier section to enter infinite loading
Edit Order (Calendar Month) — receipt total doubled; QR codes generated for deactivated passes
Product Validity — default "0 days" value triggers a validation error on edit
System Options — raw backend error shown when required dropdowns are left unset
MultiPass Card Management — filter returns no results regardless of input
Commission Report — Seller Share and Referrer Share displayed as $0.00
Image upload — wrong file loaded when uploading an image with the same title as an existing one
Auto Applied Discount — "Percent" option incorrectly shown when Discount Type is set to "$ only"
Shopping Cart / Order Summary — adding the same product creates a duplicate entry; same-name products (OW vs RT) swap positions during processing
Occurrence Manager — filter panel overflows screen on mobile browsers; Submit button unreachable
Schedule popup — capacity notification fields visible when checkbox is unchecked
Track Between Stops — stale tier quantity records not cleaned up when toggling the flag
Reporting Microservice:
AutoReports — driver manifest, operation reports, PDF/Excel format selection, product-level filtering, custom report scheduling, and commission reports added
Order Report — fields reorganized under headers (Product, Pass, Financial, Order, Contact Info, General), A-Z sorted within each group; new fields added: Check-in Location Product, Pass Card Check-in, Check-in Location Pass
Order Report — Export to Excel/PDF now respects Status filter
Order Report — export from saved favorites returns correct data
Order Report — Tier Head Count Check-in fields (Product and Pass) now returning data
Order Report — Display Data field conflicts resolved
Order Report — numeric and currency values right-aligned in tables
Order Report — "Status Reason" field renamed to "Void Reason"
Order Report — Excel export values now in numeric format
Order Report — Product field shows correctly when filtering by Transaction ID
Order Report — Tier Head Count Check-in Pass can now be added alongside Check-in Location
Order Report — Check-in Location, Pickup Location Pass, and Dropoff Location Pass can now all be active simultaneously
Order Report — infinite scroll no longer repeats dataset from the beginning when reaching the bottom
Trip Revenue Report — tier breakdown with Average and Total columns per tier added
Trip Revenue Report — return trip overstated passenger counts fixed
Ticket Type Revenue Report — External Service Users added to "Sold by" dropdown
Ticket Type Revenue Report — "Sold From" filter added
Ticket Type Revenue Report — negative values in "# in Party" and "Amount" columns fixed; Multipass type now included in results
Payment Microservice:
Security patch
Payment authorization updated — improved handling when no merchant is configured; company code changes now correctly update all associated merchants
Customer App:
Calendar Month passes — activate on the purchase date instead of the 1st of the target month
Email Microservice:
Security patch
MultiPass "Email Orders to" configuration fixed — order confirmation emails now sent when configured at MultiPass level without requiring Product-level email setting
PDF Generator Microservice:
Security patch
Boca template portrait orientation implemented
New template types added (Ticket, PassCard)
Template selection via dropdowns implemented (replaces free-text input fields)
Cashout template selection added (Default or Boca options)
A new update for SmartStubs is scheduled for Monday, 08.10.2026.
Clients Affected:
PB
BAB
GL
KNSS
WCF
Components Involved:
API
Web App
Reporting Microservice
Payment Microservice
Customer App
Changes Overview:
API:
Order expiration logic updated — orders in "Partially Complete" status, only unused order details or pass order details within them expire
Auto-start ride on first check-in — ride starts automatically on the backend on first check-in; no manual action required
Web App:
Block User / Email — operators can now block specific registered users or email addresses from placing orders; controlled via system permission and dedicated user permission ("Manage Blocked Emails")
Commission Report access gated by a new system permission; hidden from UI when inactive
Referrer feature gated by a new system permission; all referrer-related UI hidden when inactive
Order Summary — cost breakdown added to Payment section (base ticket cost + additional costs listed as separate line items)
PassCard low usage notification — customers receive an email when their PassCard is nearly depleted (applies to cards with more than 3 total quantity)
SuperAdmin KPI — Commuter Travelers count and chart added
Manage Android Devices — search bar added (Device Number, Unique ID, Last Login User, App Version), Show Inactive toggle, and column sorting
"Auto Applied Discount" renamed to "Price Modifiers" across all areas of the system
Image upload — 10 MB size limit notice added and enforced across all upload fields
Order Summary — offline check-in icon added for orders checked in without internet connection
Print restriction after session takeover — second user's print count now tracked independently
Trip Revenue Report — default sort by Departure Time added
Configurable schedule display time added at product level(PB)
Reporting Microservice:
AutoReports — driver manifest, operation reports, PDF/Excel format selection, product-level filtering, custom report scheduling, and commission reports added
Order Report — fields reorganized under headers (Product, Pass, Financial, Order, Contact Info, General), A-Z sorted within each group; new fields added: Check-in Location Product, Pass Card Check-in, Check-in Location Pass
KNSS Monthly Billing Report — "Hanalei Shopper" product added (KNSS)
Payment Microservice:
Payment authorization updated — improved handling when no merchant is configured; company code changes now correctly update all associated merchants
Bug Fixes:
Web App:
QPT — updated QPT-enabled schedule shows 0 quantity for all tiers in Shopping Cart
QPT — Shopping Cart shows total configured limit instead of remaining availability
QPT — entering a decimal value in the Quantity field freezes the page
QPT — decimal quantities saved as 0 instead of the entered value
QPT — switching between Fixed Quantity and QPT modes generates a new Occurrence ID
QPT — schedule quantity changes not reflected in Place Order without manual browser cache clear
Edit Order — changing product causes tier section to enter infinite loading
Edit Order (Calendar Month) — receipt total doubled; QR codes generated for deactivated passes
Product Validity — default "0 days" value triggers a validation error on edit
System Options — raw backend error shown when required dropdowns are left unset
MultiPass Card Management — filter returns no results regardless of input
Commission Report — Seller Share and Referrer Share displayed as $0.00
Image upload — wrong file loaded when uploading an image with the same title as an existing one
Auto Applied Discount — "Percent" option incorrectly shown when Discount Type is set to "$ only"
Shopping Cart / Order Summary — adding the same product creates a duplicate entry; same-name products (OW vs RT) swap positions during processing
Occurrence Manager — filter panel overflows screen on mobile browsers; Submit button unreachable
Schedule popup — capacity notification fields visible when checkbox is unchecked
Track Between Stops — stale tier quantity records not cleaned up when toggling the flag
Reporting Microservice:
Order Report — Tier Head Count Check-in fields (Product and Pass) return no data
Order Report — numeric and currency values not right-aligned in tables
Order Report — Tier Head Count Check-in Pass cannot be added alongside Check-in Location
Order Report — Check-in Location, Pickup Location Pass, and Dropoff Location Pass cannot all be active simultaneously
Order Report — infinite scroll repeats the full dataset from the beginning when reaching the bottom
Ticket Type Revenue Report — negative values in "# in Party" and "Amount" columns; Multipass type missing from results
Customer App:
Calendar Month passes — activate on the purchase date instead of the 1st of the target month
A new update for SmartStubs is scheduled for Tuesday 07.28.2026.
Clients Affected:
LEX
Components Involved:
API
Plugin
Changes Overview:
Plugin: Option to pay with Google or Apple pay added.
API:
Bug fix for void of customer order with deposit amount.
Bug fix for Ledger report export for Peoplesoft file
A new update for SmartStubs is scheduled for Thursday, 07.23.2026.
Client Affected:
LEX
Components Involved:
Reporting Microservice (MS)
Payment MS
Email MS
PDF Generator MS
Changes Overview:
Security Update (ngnix)
A new update for SmartStubs is scheduled for Monday, 07.20.2026.
Client Affected:
LEX
Component Involved:
API
Changes Overview:
Security Update (ngnix)
A new update for SmartStubs is scheduled for Monday, 07.13.2026.
Clients Affected:
PB
BAB
GL
KNSS
WCF
Components Involved:
API
Web App
Reporting Microservice
Payment Microservice
Email Microservice
PDF Generator Microservice
Changes Overview:
Web App:
Order Summary redesigned (buttons rearranged logically, Download Order button added, Print Receipt button added), Calendar date picker "This Year" and "Last Year" options added globally, Dropdown menus sorted alphabetically across entire app, SAML/SSO integration added, Granular check-in permission added, Configurable schedule display time in hours added at Product level, Product description HTML field now renders correctly, Schedule Update button responsiveness improved, QSB MultiPass error message corrected, Shopping Cart discount error message corrected (price cannot go below zero), CP device sub-permissions now persist correctly on save, Commission Referral Amount validation now enforced, Sale Groups item position stable after selection, User account lock/unlock logic added (configurable time-based lock or manual unlock), Costs deactivation warning message formatting improved, Auto-start ride on occurrence's first check-in implemented (backend, no manual action required)
API:
Security improvements, Cryptography algorithms for QR codes added (configurable encrypted QR option per product/pass)
Reporting:
Order Report improvements implemented (Export to Excel/PDF now respects Status filter, export from saved favorites returns correct data, Tier Head Count Check-in fields now returning data, Display Data field conflicts resolved, numeric values right-aligned, "Status Reason" field renamed to "Void Reason", Excel export values now in numeric format, Product field shows correctly when filtering by Transaction ID, multiple field display and sorting bugs resolved), Trip Revenue Report (tier breakdown with Average and Total columns per tier added, Return trip overstated passenger counts fixed), Ticket Type Revenue Report (External Service Users added to "Sold by" dropdown, "Sold From" filter added)
Email Microservice:
Security patch, MultiPass "Email Orders to" configuration fixed — order confirmation emails now sent when configured at MultiPass level without requiring Product-level email setting
PDF Generator Microservice:
Security patch, Boca template portrait orientation implemented, New template types added (Ticket, PassCard), Template selection via dropdowns implemented (replaces free-text input fields), Cashout template selection added (Default or Boca options)
Payment Microservice:
Security patch
Various bugs resolved, UI/UX fixes implemented across apps
A new update for SmartStubs is scheduled for Wednesday, 07.01.2026.
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
Reporting Microservice (MS)
Payment MS
Email MS
PDF Generator MS
Changes Overview:
Security Update (ngnix)
A new update for SmartStubs is scheduled for Monday, 06.29.2026.
Clients Affected:
KNSS
PB
Component Involved:
API
Changes Overview:
Security Update (ngnix)
A new update for SmartStubs is scheduled for Wednesday, 06.24.2026.
Clients Affected:
GL
BAB
WCF
Component Involved:
API
Changes Overview:
Security Update (ngnix)
A new update for SmartStubs is scheduled for Tuesday, 06.16.2026.
Clients Affected:
1. LEX
Components Involved:
1. API
2. Web App
3. Reporting Microservice
4. Payment Microservice
5. Email Microservice
6. PDF Generator Microservice
7. Customer App
8. Plugin
Changes Overview:
• WebApp:
Holidays (opening past holidays enabled), Favorites (New column Report Type added), Sales Groups (displaying in alphabetical order implemented), Complex Password broadened, Partial Refund Transaction ID in Order Summary matched with NMI data, Mobile permission for granular check-in added, Default Merchant option added, Option to define Pass' short name added, Option "Email Orders to" added to Passes as configurable option, Configurable display time of schedules in hrs added to Product level
• API:
Server infrastructure upgrade
• Reporting:
Order Report improvements implemented, Trip Revenue Report (RT used/sold % resolved)
• Customer App:
Calendar Month validity type added in the Bulk Buy flow, Calendar Month Pass' selection moved to the top (UI/UX improvement), Configurable option for Group Owners email notifications added
• Various bugs resolved, UI/UX fixes implemented across app
A new update for SmartStubs is scheduled for Wednesday, 06.03.2026.
Client Affected:
LEX
Changes overview:
Payment infrastructure upgrade
-----------------------------------------------------------------------------------
A new update for SmartStubs is scheduled for Monday, 06.08.2026.
Client Affected:
LEX
Changes overview:
Email Server infrastructure upgrade
A new update for SmartStubs is scheduled for Monday, 06.01.2026.
Clients Affected:
1. PB
2. BAB
3. KNSS
4. GL
5. WCF
Components Involved:
1. API
2. Web App
3. Reporting Microservice
4. Payment Microservice
5. Email Microservice
6. PDF Generator Microservice
7. Customer App
8. Plugin
Changes Overview:
WebApp:
Holidays (opening past holidays enabled), Favorites (New column Report Type added), Sales Groups (displaying in alphabetical order implemented), Complex Password broadened, Partial Refund Transaction ID in Order Summary matched with NMI data, Mobile permission for granular check-in added, Default Merchant option added, Option to define Pass' short name added, Option "Email Orders to" added to Passes as configurable option, Configurable display time of schedules in hrs added to Product level
API:
Server infrastructure upgrade
Reporting:
Order Report improvements implemented, Trip Revenue Report (RT used/sold % resolved)
Customer App:
Calendar Month validity type added in the Bulk Buy flow, Calendar Month Pass' selection moved to the top (UI/UX improvement), Configurable option for Group Owners email notifications added
Various bugs resolved, UI/UX fixes implemented across apps
A new update for SmartStubs is scheduled for Tuesday, 05.27.2026.
Clients Affected:
LEX
Changes overview:
Reporting generator hot fix,
Security update
A new update for SmartStubs is scheduled for Monday, 05.25.2026.
Clients Affected:
LEX
Components Involved:
API
WebApp
Email Microservice
Payment Microservice
Reporting Microservice
PDF generator Microservice
Changes Overview:
Improved Order Summary logic and scrolling behavior for large-order check-ins
Batch loading for Invalid Orders implemented
Rich Text Editor for Notification and Email templates implemented
Newly created android devices set as inactive issue - resolved
Security updates
Various typos resolved
Various bug resolved
Server infrastructure upgrade
Reporting performances improvements
Order processing logic improvement (for large data orders)
Reporting health-check logic added
Occurrences blocked by Holidays excluded from Operations Report
Ticket Type Revenue Report Export to Excel issue fixed
Trip Revenue Report issue with Total Capacity/UsedSold% columns fixed
A new update for SmartStubs is scheduled for Thursday 05.21.2026.
Clients Affected:
PB
BAB
Changes overview:
Plugin - Google Analytics e-commerce
A new update for SmartStubs is scheduled for Monday, 05.18.2026.
Clients Affected:
PB
BAB
GL
KNSS
WCF
Changes overview:
Email Server infrastructure upgrade
A new update for SmartStubs is scheduled for Wednesday, 05.13.2026.
Clients Affected:
PB
BAB
KNSS
GL
WCF
Changes overview:
Payment Server infrastructure upgrade
A new update for SmartStubs is scheduled for Tuesday, 05.12.2026.
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
WebApp
Email Microservice
Payment Microservice
Changes Overview:
Improved Order Summary logic and scrolling behavior for large-order check-ins
Batch loading for Invalid Orders implemented
Rich Text Editor for Notification and Email templates implemented
Newly created android devices set as inactive issue - resolved
Security updates
Various typos resolved
Various bug resolved
A new update for SmartStubs is scheduled for Monday, 05.11.2026.
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
Reporting Microservice
PDF generator Microservice
Changes Overview:
Server infrastructure upgrade
Reporting performances improvements
Order processing logic improvement (for large data orders)
Reporting health-check logic added
Occurrences blocked by Holidays excluded from Operations Report
Ticket Type Revenue Report Export to Excel issue fixed
Trip Revenue Report issue with Total Capacity/UsedSold% columns fixed
Various bugs and typos resolved
A new update for SmartStubs is scheduled for Wednesday, 04.29.2026.
Client Affected:
PB
Changes Overview:
Server infrastructure upgrade
WebApp domain change from .com to .io
A new update for SmartStubs is scheduled for Monday, 04.27.2026.
Client Affected:
KNSS
Changes Overview:
Server infrastructure upgrade
WebApp domain change from .com to .io
A new update for SmartStubs is scheduled for Wednesday, 04.15.2026.
Client Affected:
BAB
Changes Overview:
• Server infrastructure upgrade
A new update for SmartStubs is scheduled for Tuesday, 04.14.2026.
Clients Affected:
PB
BAB
KNSS
GL
WCF
Component Involved:
• Reporting Microservice
Changes Overview:
• Order Report improvements implemented
A new update for SmartStubs is scheduled for Tuesday, 04.07.2026.
Clients Affected:
LEX
Components Involved:
API
Web App
Reporting Microservice
PDF Generator Microservice
Email Microservice
Payment Microservice
Customer App
Plugin
Changes Overview:
• Reporting:
- Mismatch in tiers count fixed
- Large orders processing improvements
- Various bugs (mostly for data) resolved
- General Ledger Report update
• Web App:
- Occurrence management manifest/reservation data mismatch fixed
- Editing emails for registered users and re-validation of the email
- Void reason "Driver Error" added
- "Calendar Month" Validity Type implemented
- Security update
- "Override" for pass validity
- Various bugs resolved
• Customer App:
- Audit logging implemented
- Editing emails for registered users and re-validation of the email
- Edit account "Show Password" implemented; Change email address enabled (CA)
• Security Updates (to all microservices, API, Web App)
• API:
- User permission validation improved
- New logic for Oversold implemented
- Order reservation processing performance increased
A new update for SmartStubs is scheduled for Thursday, 04.02.2026.
Client Affected:
GL
Changes Overview:
Server infrastructure upgrade
WebApp domain change from .com to .io
A new update for SmartStubs is scheduled for Wednesday, 04.01.2026.
Client Affected:
WCF
Changes Overview:
• Server infrastructure upgrade
A new update for SmartStubs is scheduled for Tuesday, 03.31.2026.
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
Web App
Reporting Microservice
Payment Microservice
Customer App
Changes Overview:
User permission validation improved
Change email address enabled (WA), Void reason "Driver Error" added, Various bugs resolved
Large orders processing improvements; Various bugs fixed
Security update
Edit account "Show Password" implemented; Change email address enabled (CA)
A new update for SmartStubs is scheduled for Wednesday, 03.25.2026.
Client Affected:
KNSS
Component Involved:
Plugin
Changes Overview:
Payment processing and ticket confirmation fix
A new update for SmartStubs is scheduled for Monday, 03.23.2026.
Clients Affected:
PB
BAB
KNSS
GL
WCF
LEX
Component Involved:
Plugin
Changes Overview:
ADA Complementary Fixes
A new update for SmartStubs is scheduled for Tuesday, 03.17.2026.
A)
Clients Affected:
PB
BAB
KNSS
GL
WCF
Component Involved:
API
Changes Overview:
API: Performance improvement, Google Pass fix
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B)
Client Affected:
LEX
Component Involved:
Customer Application
Changes Overview:
Customer Application: Void Reason "Chargeback" added
A new update for SmartStubs is scheduled for Wednesday, 03.11.2026.
Clients Affected:
LEX
Components Involved:
API
Changes Overview:
API: Performance improvement, Google Pass fix
A new update for SmartStubs is scheduled for Tuesday, 03.10.2026.
Clients Affected:
LEX
Components Involved:
API
Web App
Changes Overview:
API: System Caching Improvement
A new update for SmartStubs is scheduled for Monday, 03.09.2026.
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
Web App
Reporting Microservice
PDF Generator Microservice
Email Microservice
Payment Microservice
Customer App
Changes Overview:
• Reporting:
- Mismatch in tiers count fixed
- Various bugs (mostly for data) resolved
• Web App:
- Occurrence management manifest/reservation data mismatch fixed
- Various bugs resolved
• Customer App:
- Audit logging implemented
• Security Updates (to all microservices, API, Web App)
• API:
- New logic for Oversold implemented
- Order reservation processing performance increased
A new update for SmartStubs is scheduled for Tuesday, 02.24.2026.
A)
Client Affected:
LEX
Components Involved:
API
Web App
Reporting Microservice
PDF Generator Microservice
Customer App
Changes Overview:
Web App
Void Reasons ("Chargeback" added, Zendesk Ticket #1343)
Customer Permission "Void Partially Complete" Added
Fixed Typos
Multiple Click Issues Resolved
Large Orders Opening Issue Resolved
Performances Improved
UI/UX Improvements
Reporting
Newest Orders Processing Logic Implemented
PDF Generator
Date Format Changed (#1279)
Customer App
Void Partially Complete Implemented (#1336)
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B)
Client Affected:
KNSS
Component Involved:
API
Changes Overview:
Improved opening plugin performance
A new update for SmartStubs is scheduled for Friday, 02.13.2026.
Clients Affected:
KNSS
Components Involved:
API
Changes Overview:
API: Fixed issue where incorrect visitor names were automatically populated in Hop On/Hop Off passes (tickets #1364,1365)
A new update for SmartStubs is scheduled for Tuesday, 02.10.2026.
Clients Affected:
KNSS
PB
Additional Clients (Operations Report bug fix only):
BAB
GL
WCF
Components Involved:
API
Web App
Reporting
Changes Overview:
• API: System caching improvements
• Web App: UI/UX improvements
• Reporting:
Operations Report bug fix — fixed an issue where the driver name and bus number were not displayed when an occurrence had no check-ins
A new update for SmartStubs is scheduled for Tuesday, 02.03.2026.
Clients Affected:
BAB
GL
WCF
Components Involved:
API
Web App
Changes Overview:
API: System Caching Improvement
WebApp: UI/UX Improvements
A new update for SmartStubs is scheduled for Monday, 02.02.2026.
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
Web App
Reporting Microservice
PDF Generator Microservice
Customer App
Changes Overview:
Web App
Void Reasons ("Chargeback" added, Zendesk Ticket #1343)
Customer Permission "Void Partially Complete" Added
Fixed Typos
Multiple Click Issues Resolved
Large Orders Opening Issue Resolved
Performances Improved
UI/UX Improvements
Reporting
Newest Orders Processing Logic Implemented
PDF Generator
Date Format Changed (#1279)
Customer App
Void Partially Complete Implemented (#1336)
A new update for SmartStubs is scheduled for Monday, 01.19.2026.
Clients Affected:
LEX
Components Involved:
API
Reporting Microservice
Web App
Customer App
Plugin
Changes Overview:
Web App
Domains Management and Group Owner Management as system permissions implemented
System level permissions for "Sale Group Management" and "Domains Management" (moved from User permissions)
Print permission for "Regenerate Barcodes" added
“Run Order Report Full“ User permission implemented
UI/UX Improvements
Performances improved
Various bugs resolved (duplicated entries, etc.)
Reports
Order Report:
"Email Count" as a field - added,
"Tear Head Count" - fixed
Order Report Export to Excel: Large orders export enabled
Customer App
Updated success message to reduce confusion with Child Tickets
A new update for SmartStubs is scheduled for Monday 01.12.2026
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
Reporting Microservice
Web App
Customer App
Changes Overview:
Web Application
Domains Management and Group Owner Management as system permissions implemented
System level permissions for "Sale Group Management" and "Domains Management" (moved from User permissions)
Print permission for "Regenerate Barcodes" added
“Run Order Report Full“ User permission implemented
UI/UX Improvements
Performances improved
Various bugs resolved (duplicated entries, etc.)
Reports
Order Report:
"Email Count" as a field added
"Tear Head Count" fixed
Order Report Export to Excel
Large orders export enabled
Customers Application
Updated success message to reduce confusion with Child Tickets
A new update for SmartStubs is scheduled for Thursday 01.08.2026
Clients Affected:
GL
Components Involved:
Plugin
Changes Overview:
Performance improvement
A new update for SmartStubs is scheduled for Monday 12.29.2025
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
Changes Overview:
API
Security update
Auto reports bug fix
A new update for SmartStubs is scheduled for Monday 12.15.2025
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
Payment Microservice
Reporting Microservice
Changes Overview:
API
New logic for decreasing occurrence amounts implemented
Payment
Security update
Reporting
Orders processing improvement
A new update for SmartStubs is scheduled for Wednesday 12.10.2025
Clients Affected:
LEX
Components Involved:
API
Web Application
Reporting Microservice
PDF Generator Microservice
Customer Application
Changes Overview:
Reports Update
Large orders processing improvement
General Web Application Update
Letter Groups and Bids moved to admin level
Customers Application Update
Performance improvement
Preventing 'Bulk Buy' API timeouts
Various bug fixes
A new update for SmartStubs is scheduled for Monday 12.08.2025
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
Web Application
Reporting Microservice
PDF Generator Microservice
Customer Application
Changes Overview:
Reports Update:
Large orders processing improvement
General Web Application Update
Letter Groups and Bids moved to admin level
Customer App Update
Performance improvement
Preventing 'Bulk Buy' API timeout
Various bug fixes
A new update for SmartStubs is scheduled for Thursday 11.27.2025
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
Payment Microservice
Overview:
Payment Maintenance Update/Automatic Voiding Logic Improvement
A new update for SmartStubs is scheduled for Tuesday 11.25.2025
Clients Affected:
PB
BAB
KNSS
GL
WCF
Components Involved:
API
Web Application
Reporting Microservice
Overview:
Reporting Microservice:
Operations Report Update