SmartStubs uses Ingenico Lane 3000 credit card machines as part of our desktop POS setups. The Lane devices are countertop payment terminals designed for card-present transactions, offering high security and durability, making them ideal for retail, medical, transportation, and more. They are supported by NMI's Customer Present Cloud API and the NMI Virtual Terminal.
Device Installation
Step 1: Position the terminal
The device should be placed on a flat surface, wall, or customer stand near an electrical outlet and should also be within reach of your network's ethernet port.
Step 2: Connect the Multipoint Interface Cable
The underside of the device should have a Multipoint Port. Connect one end of the 3-way connector to this port.
Step 3: Connect device to the Internet
Next the device needs a stable Internet connection. Apart of the 3-way connector should be an ethernet cable. Connect this cable to an available ethernet port with open Internet access. This will need to be plugged into an active router, not a PC.
Step 4: Connect device to power outlet
The device needs its own power source and should have came with a power adapter to plug into an outlet. Plug the provided power adapter into the 3-way connector and then into a power outlet.
Device Troubleshooting
Rebooting the credit card machine is the most effective troubleshooting tool. To reboot an Ingenico Lane 3000, hold down the yellow (<) button and the pound (#) button simultaneously for 3–5 seconds until the device powers off and restarts.
Alternatively, unplug the power cable from the device or its splitter, wait a few seconds, and plug it back in.
If the device display states DISCONNECTED, the unit does not have internet access. Restore internet access and reboot the unit to restore functionality. The device will show its configured name on screen when it has internet access.