SmartStubs

SmartStubs is a multichannel platform. Order numbers vary in format based on the sales platform.

Order Number Structure

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Order Number Prefix	Sales Platform	Description
WA	Web Application	Orders created using the SmartStubs Web Application
WS	Website	Orders created using client website (SmartStubs plugin)
K	Kiosk	Orders created using the SmartStubs Kiosk Application
CA	Customers Application	Orders created using the SmartStubs Customers Application. These can be Parent or Child orders.
A	Android	Orders created using the SmartStubs Mobile Application
LA	Legacy Android	Orders created by scanning non-SmartStubs tickets within the SmartStubs Mobile Application