Products are the foundational component of SmartStubs. They are often used as service descriptors such as bus routes or lines such as "Braintree Logan Express" or "Framingham Logan Express".
Products contain schedules (occurrences), pricing, templates and locations/routes.
Products are managed at Management > Inventory > Product.
Prerequisite Permission
Managing Products requires the prerequisite permission of Manage Categories and Products located in User Configuration > Management > Manage Inventory > Manage Categories and Products.
Creating Products
A Category must be created before a Product can be created. Categories are used to organize products. Choose Add New Category to create a new category.
Once a category is created, choose Add New Product and provide the required information.
Product name - defines the name of the product which is often the name of the bus route.
Flexible Product - flexible products allow tickets to be sold for any date/any time. A flexible product is a non-reservation product.
Round Trip Product - defines whether the tickets sold for a product will be one way or round trip.
Outgoing trip name - defines the direction name for outgoing trips. Applies to round trip products only.
Return trip name - defines the direction name for return trips. Applies to round trip products only.
Tracks Quantity Between Stops - defines whether the product will use the same locations for pickup and drop-off or different locations for each.
Use Pickup Locations - defines the pickup locations for the product. Applies to products that do not use the Tracks Quantity Between Stops option.
Use Drop-off Locations - defines the drop-off locations for the product. Applies to products that do not use the Tracks Quantity Between Stops option.
Product Options
Products have various options that can be defined based on need.
Require Check-in - defines if the product requires ticket scans.
Enable for Purchase - defines if the product will be purchasable via tickets/passes.
Enable Scan on Last Stop - allows tickets/passes to be scanned at the last stop defined in the product location(s).
Manual Acceptance for Failed Scans -
Attach QR Code Image - defines if an image of the QR code will be attached to system generated ticket confirmation emails after successful ticket purchase. If not selected, only the ticket PDF will be attached to system generated ticket confirmation emails.
Print Product Image on PDF Ticket - defines if the product will use the product image or the system image on PDF tickets. This is typically used in scenarios where various bus routes have different logos.
Print Android Logo on Ticket - defines if the product will use a specific logo on tickets sold via the SmartStubs Mobile Application.