Ticket purchases who create accounts via our client websites or the SmartStubs Web Application are referred to as "Customers". Creating an account allows users to save credit card information for faster checkout and enables access to their ticket purchase history.
Customer Account Creation
Customers can create accounts on our client websites via a self-service workflow. Customer accounts can also be manually created in the SmartStubs Web Application and/or SmartStubs Customers Application.
Customers must have a valid email address to be eligible for account creation. Once an account is created via any workflow, the account must be activated via email. An automated email is sent to the email address entered during the registration process. Within the automated email is a link to activate the respective account. The activation link is valid for twenty-four (24) hours from initial send.
Customer Account Management
Customer accounts are managed within the SmartStubs Web Application under Management > Customers > Customers.
Users must have the prerequisite permission of Manage Customers to manage customer accounts.